Our old computer crashed and we bought a new one. Had no way of contacting Norton by phone so went to website and clicked reinstall Norton security. We were charged for a year of security when we actually had over 8 months left on the Norton security we bought on 8-31-09. Our credit card was billed for $109.98 on 12-07-09 and we should be credited or refunded the $109.98. read full review »