News flash to the Risk Managers at Direct TV - Your service provider for installations is the biggest risk to your ability to continue as a viable competitive company. I waited six weeks for this mornings appointment to upgrade my equipment for the new HD compatible channels. When I made the appointment I called the service provider and asked to be called if an earlier appointment opened up. They did call two weeks before this mornings appointment and left a brief message asking me to call them. I did call them back, but after waiting over 30... read full review »