I use online banking, I receive direct deposit and I am constantly checking up on my online banking. I stop at the ATM today and notice I am suddenly negative 240.00. WOW. yesterday I checked my account and I had POSITIVE 59.00? Not only was the customer service representative extremely rude she didn't even actually listen, simply told me to get overdraft protection and shes sorry. Sorry for... what...? I am a struggling college student and you say sorry for screwing me over? because you HELD all fees until it was up to 240.00. Horrible company. read full review »