Kept receiving notices of Trend expiring- upon my first renewal attempt the site went down before completion and I assumed the transaction was invalid, as I continued receiving notices of expiration. Second attempt went through (I assumed), and I ordered through the site and ordered (I thought) service for approx. $39.00. I received my charge card and was billed $76.42. Your company has no direct customer service, which I find disturbing, and after checking the protectiion coverage, figured I had rec'd the PREMIUM coverage, and so paid... read full review »