On January 9th at 8:50am, I was awakened to a call stating I had not paid my car payment. Not only had I made the payment, but it was taken out of my account on January 4th. After stating this, the rep asked if I wanted to reverse my payments since I had doubled my payments for a year and been sending extra money. The rep stated if I did this, I would not have another payment until some time in 2011, but Citizens would go back and reapply the interest to my account. I stated I did not want to do this because my intent was to reduce the... read full review »