And the saga continues: My delivery was interrupted by a rogue driver this evening, in the Bronx, NY location. The office has refused to answer calls, even from the main number/center, in Tucson, AZ. Supervisor Mr. Ronald McMillan, while laughing at me on the phone, assured me that my package was in fact in their center and delivery would be rescheduled for another day. I informed Mr. McMillan that the NYPD had been contacted and a report for stolen merchandise filed. UPS simply has to take a look at its operations and find out... read full review »

For 3-1/5 yrs., the UPS store located in the Bronx, NY, has consistently lost packages, refused to delivery due to inclimate weather, cussed at myself, my neighbors, stolen (yes, the police were involved) merchandise and out and out given UPS a black eye. Complaints have been filed with the national number, supervisors have been unsympathetic to complaints and for some un-Godly reason, UPS management sees nothing wrong with continually increasing rates while service suffers. Under no circumstances will I, or any one that I'm... read full review »