Customer Service at its worst. I have had no problems with other branches of Greyhound Bus Lines in terms of their Package Express system. However, the El Monte station takes the cake. I was out of town when I received a call that my package was ready for delivery on a Monday or Tuesday. I contacted the office the same day to advise them that I would be able to pick it up Thursday, and was told that that was okay and I would not incur any storage fees (they give you three days to pick up---or two days). So, on thursday, I went to pick up... read full review »