I followed the instruction to mail back their receiver with their ups box.they told me that i will receive my remained money after they received receiver. 3 months over, i called 8003333474, their computer system remember my phone no. i called more than one hour through new service, the guy handed up me right way, i realized my phone no. is in their blocked name, so does not matter how hard i try to speak their rep. answer machine is always on. Sounds like my money will never be back to me, after i sent receiver, i never receive any close account bill at all, i have no idea and no crew what they want to do to me. read full review »