The tech was here to install Direct TV. He offered an upgrade to HD. I talk to customer service who stated the HD was an extra $10.00 per month. I later recieved a request for $200.00 for the upgraded HD box. I was never told about this charge. I spent 45 minutes on the phone being transferred. I called back and threated to call an attorney. They said that the extra charge would be removed. A month later, I recieved a late noticed, and called back imediatley. Again, I was told that the $200.00 would be taken off. My service was cancelled a... read full review »