In the past year I had to close an account that i had with the (former) Abbey now Santander because after over ten years of having the account they just decided to change my name thus locking me out of my own account due to the data protection act. Ever since closing the account, three times to be exact, i have been sent random peoples bank statements through the post all obviously with my address on them. The first time this happened i took the statement into my local branch to inform them of their mistake just to be told that this is a... read full review »