Through a phone call solicitation from a Buffalo area office, I agreed to the $49.99 internet/phone lock-in service plus $9.99 for an additional line. I was clearly promised that the first month of the special would be free and that my first phone bill would reflect an instant $50 rebate and a mail-in $50 rebate for the wireless modem. Then I got my phone bill for $214. The location responsible for the order denied the free months service and the instant rebate was offered. I am clear it was offered as I wrote it down and reiterated it to... read full review »