this is our first experience with Direct TV...when calling the number off of their website for services, billing etc last may 2009 I was given a quote when receiving our first bill we will billed and extra $30.00 for each box..tried to call and said look this is the quote I was given and I specificly asked your representative for the exact amount we would be billed each month...well I got the talking points from the person on the other line, asked for a supervisor, same talking points, asked for her supervisor and got the same... read full review »