USER REVIEWS (mainsle)
HughesNet
After SIX months of fighting with HughesNet's customer "service" department, I finally filed a complaint with the BBB. I had read one of the complaints on this site where a gentlemen had success with the BBB complaint he filed, so I decided to follow suit. Oddly, when you look for HughesNet on the BBB, they have an A+ rating!!! If you're on here, I'm sure that's a complete shock to you, as it was to me, because everyone on here would probably give them a big red F! BUT... I implore you to file a complaint with the... read full review »
HughesNet
I cancelled my HughesNet on 1/7/10 because of the high cost for basically nothing and broadband was finally available to my rural area. They gave me 4 weeks free to make sure I was happy with broadband, and told me to call back before the four weeks was up. I called back in 2 weeks and they told me they had no account for me: not by name, not by phone number, not by address - no account. So I told them to be sure they did not reinstate my account and charge me, and the non-US person on the phone said "well there is no account". Of... read full review »
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