HORRIBLE EXPERIENCE from the very beginning! I have always had cable and have always been very happy BUT where I was moving to did not have cable to the house only satellite so I decided to try it. ONLY 23 people, more than 15 hours on the phone and 4 days off of work and 2 weeks later, 5 out of 6 of my TVs were set up...We started experiencing problems but were caught up with the bad weather and holidays, etc. AND I just couldn't imagine dealing with the terrible customer service again...But FINALLY I called because my DVR had AGAIN not... read full review »