We've been loyal Direct TV customers for between 10 and 15 year non-stop. I added a receiver and channels three months ago, then ended up switching to FIOS this month. My cancellation fee was over $420. I was never notified that my contract would renew, or that I would be subject to cancellation fees this high if I disconnected service. I have spoken to two Customer 'Service' reps and both refused to help me. I guess being a 15 year customer means nothing to them. Also, we had NBA League Pass for about 5 years and canceled... read full review »