My family and I booked a flight in June 2009. Shortly after I received an email from Orbitz stating that someone booked the same trip for a lower price and I would receive a price assurance refund check in the amount of $80, expected to arrive 6-8 weeks later. 8 months later, I still have not received the refund check. I've contacted Orbitz numerous times. Half the time, I'll get the call center in Manila, Philippines. The people at that call center are obviously reading from a script, and have no idea what you're talking about... read full review »