I made a hotel reservation on the Orbitz web site. It was a non-refundable rate. But after I completed the reservation, the confirmation message indicated that I had made a reservation at a different hotel! So I called Orbitz, and they called the hotel for permission to cancel the reservation--or said they did--but the only person at the hotel who could authorize that was on vacation for a couple of weeks! So I called the hotel company myself, and they said that Orbitz had the reservation 'locked'--whatever that is--and... read full review »