i recently bought a nook for my girlfriend for Christmas after spending 300 on the book reader one of the corners suddenly went dead inside the machine. after a month of waiting for them to help me they finally took the nook back to look for it after 2 more weeks of calling them they finally said that would call me that night with my information after 4 more days i called them and they told me that not only would they not fix the factory problem they also claim it was my fault read full review »