Asked for refund on a bottle of shampoo, explaining that I had spoken to someone on the phone who told me it was okay because the shampoo didn't even soap up on my head. After staring at my hair for quite a few seconds, as if to come to some sort of conclusion about the situation, she agreed to do the credit. asked if I could have that on a store credit because I shop there all the time cashier said, "sure" She then looked at my receipt and told me I couldn't (after telling me I could) because it would... read full review »