On March 2, I wrote a complaint letter to Dish Network regarding not getting assistance with a HD DVR that continues to have recording errors. After two weeks with no reply, I was faced with having to call or write again or to just give up. I chose to give up and decided that I would keep an eye out for the next promotional offer from Direct TV. On March 22, I arrived home to find that UPS had delivered a replacement DVR. I would have refused it if a signature had been required, but I was not given that option. Today I looked on-line to... read full review »