Direct TV is NOT customer friendly. Signed up and never got equipment or phone calls three times over a19 day time frame. Lost 2 work days, 1 day off, all wasted waiting for some one to show up. Customer service sups. E-mailed Corporate, I e-mailed corp. and still no response. Just cancelled my order. I suggest you do some homework and ask around in your area, if there are any problems. After not even getting any reply from the corporate customer support team, I quit!! VERY BAD CUSTOMER SERVICE AVOID AT ALL COST I am looking into DISH Network now. read full review »