1. The way my purchase was packaged seems thoughtless, and the "special message" I was prompted to choose if I wished upon ordering was nothing more than a haphazard ink-jet sticker with the lettering misaligned so that when I peeled off this sticker, part of the text was still on the backing. 2. When I purchased this, I looked up the return policy which seemed to be "no hassle". The packaging included a return sticker. When I called to ask how to package the return, the CSR stated "however [you] want because [I] wa... read full review »