Their customer service is horrible. I have been without HD on many of my channels for over 3 weeks. When I made an appointment for service they simply told me Saturday. Assuming it was the following Saturday I waited. After 2 hours of waiting I called only to be told it was the following Saturday. They then set up a weekday appointment. The tech decided to show whenever he felt like it not at the apppointed time. Of course I wasn't home. I reschedule for today and was told I was a priorit and they would be here at 8. I had to call them... read full review »