I called Dish Network Technical Support for an issue with my Dish DVR 522 box. In the end it was determined that I would need to replace the box. In order to receive a replacement, I would be charged $15 for a replacement to be shipped. Being a long time customer, I asked that they waive the shipping cost. They would not. I then decided to cancel the service instead of paying the shipping fee for a box that has had numerous issues from what I have found online, and I didn't want to get into a situation of paying $15 every time the box... read full review »