after having direct tv at two previous addresses my new husband and i moved into an apt complex which does not allow any product attached to the building(23 apartments) or on the grounds. we were told by a supervisor at direct tv to get this in writing from the owner and send to him. this was done and we were then told that direct tv changed their minds and we would need to pay the cancellation fee., it is a terrible shame as i have had their product for about 7 years and now they have been so rude on the phone trying to collect thi... read full review »