The software I ordered didn't make any difference w/ my computer. I noticed the day after I ordered it, my bank account had been charged 4 times instead of 1. I called ascentive, who admitted it was their fault, and the refund was complete. I called my bank, who told me they had not recieved authorization for the refund. Then I called ascentive again. I told them my bank needed them to call w/ authorization in order to free up my funds, which still showed as 4 pending transactions. I'm getting no cooperation from ascentive. When my... read full review »