About 3 weeks ago an ad paper came out from this company putting a particular brand, make and model of roof turbine on sale. Well, I called the company and ordered 2 of them and they said they didn't have any on the floor, but they would have them in a few days and would call me. They call me a couple of days later and tell me they are in. I work full time from before they open until after they close several days in a row, so I call them to confirm that they can't sell these turbines to someone else in the few days that I had to work... read full review »

I tried booking a flight for my mom to go see her grandkids. We got the information filled out, entered my credit card information, and the transaction was blocked by something called "verified by Visa", an "extra level of security" as they call it. Ok, so I am given a customer service number to call for Visa. I call them, they try to help, but it keeps blocking it. They tell me they will be calling me back some time today and they can get it unblocked. They call me at 8:30 this morning, a very nice lady, and we try to... read full review »

I purchased a Vino scooter from them in July of 06. I never heard back from them. Not a call, not a thank you, nothing. I purchase another scooter online and it has a safety recall that is considered urgent. I call them, and get put on a waiting list. I call back a month later, they said I was on the list and to expect a call soon. I was NEVER contacted by anyone. I ended up bringing my scooter on a trailer all the way to False River Motorsports who took care of me and treated me like gold. I was forced to get a loan for more than the... read full review »