Really bad customer service. Agent Melany ID# 5333 was rude, called to report a stolen device she refused to report it as such. Her reply was "owner of service needs to call" which is stupid answer I am calling to report a stolen or lost device! I asked to talk to her supervisor she replied "my supervisor is not here". Luckily I called back a different customer representative was much more responsive and filed device I was calling about as lost or stolen. So much wasted time on clueless idiots... read full review »