I WAS GETTING CHARGED FOR LONG DISTANT CALLS, MY PLAN INCLUDES FREE LONG DISTANT. I WAITED FOR ONE HOUR TO TALK TO A CUSTOMER SERVICE REP. 30MINS ONE TIME 20MINS ANOTHER 10MINS. IF YOU HAVE A PROBLEM WITH YOUR LAND LINE BE PREPAIRED TO WAITE WAITE WAITE TO SPEAK TO A PERSON.BAD CUSTOMER RELATIONS. read full review »