I have had my MagicJack for a year and for most of that year I felt it NEVER WORKED properly. It would receive calls, take a voicemail message, send me an email of a call but if I Actually wanted to MAKE a call to "lord forbid Speak with someone" it was virutally impossible because of the extremely poor quality, crackling, screeching and especially the echo. Once I was able to wangle my way through the online troubleshooting screen processes to FINALLY FIND a way to communicate with customer service via the "Live Chat" I have... read full review »