Any company that uses tech-support from Mid-Eastern companies is a big LOSER in my book. You aren't paying them a dime and they don't know a thing. Ever time I call and state my problem they say, "I'm sorry for the inconvenience, how can I help you today? I have already told them my problem, they just don't have the knowledge to help. Cricket should be ashamed. It's users have more tech knowledge than it's tech support. They need real men and women with more knowledge than their users to support their customers! read full review »