You can see that after an hour on the computer and two "tech" reps that they could not fix my problem. My fix, I took it back to the store for a refund. Important. Important. If you are not able to make calls or having trouble with your contact list, please Click Here for fix. This will be your best solution. You should not click here if you do not have this problem. You are now chatting with 'Jackie' Your Issue ID for this chat is LTK4190100690352X Jackie: Hello, how may I help you? james Cowen... read full review »