Don Fortier is incompetent and a hustler. Physically damaged my laptop and overwrote 3.4 GB of data...and insisted that he did not (he had someone twice install Windows OS, overwriting data on a hard-drive with a corrupted partition after I specifically told him that I wanted the data preserved). My brother, who is a database administrator, said that a normal professional would have first made two backups of the hard drive before messing with it. Mr. Fortier insisted that the 2x install of Windows did not overwrite the... read full review »