I PREVIOUSLY HELD AN ACCOUNT WITH SPRINT. I WANTED TO CLEAR MY DEBT AND HAD BEEN INFORMED MY ACCOUNT HAD BEEN TURNED OVER TO A COLLECTION AGENCY I WILLING CALLED THE COMPANY IN EFFORTS TO SETTLE AT THAT TIME I WAS EMPLOYED. I SET UP FOR 3 DATES TO PAY MY SETTLEMENT. APP. 2 AND A HALF WEEKS LATER I WASN'T ABLE TO MEET THESE AGREEMENTS SO I CALLED TO CHANGE MY SETTLEMENT. A MS. CATHERINE HOUSTON HARRASSINGLY QUESTIONED MY REASON FOR NOT HAVING MONEY TO PAY WHEN I DIDNT WANT TO SURE MY PERSONAL INFORMATION SHE THEN PROCEEDED BY HANGING THE... read full review »