On June 1st I bought the UM 185C. I got my first month service free, but toward the end of it I lost my modem. They did not help me and so I had my account suspended until it would be found. I found it today, so when I called them to pay my fees and get that situated I was told there would be a $10 late fee. I would eventually get a courtesy deduction for the $10, but if I wanted to get online via my netbook and the usb I'd have to pay $50.53 still. I'd have to wait 24 hours to not pay the extra fee, of which I was not informed. I... read full review »