we have many ultrex kitchen product and have had problems with all with in a year. no satisfaction with warranty on these products. the inside non stick pealing off within a year or sooner.this product is not what they claimed. also you can not get in contact with them to even talk about it . we found this website by accident to complain about ultrex. i am sure if other people found this website there would be many more complaints with this company. this ripoff should have been addressed long before now. read full review »