We recently made other arrangements for drinking water for our employees so I had to cancel Poland Springs (just getting in touch with them was a nightmare)...on hold for about 15 minutes once, then mysteriously cut off, called back to wait again. When I finally reached customer service to give them all the information, I was then told I needed to speak with someone else...again another wait..Female agent was very argumentive...all I wanted was to cancel and have them pick up their equipment...I got questions like who are you, what is your... read full review »