I had online requested Verizon to install High Speed DSL internet at our home in Tx in Jan 2010.The initail process of purchase got over and Verizon had sent us the modem.But when technician came to our home to switch on internet(since we were unable to do it through instruction CD), I was informed that Grande has contract for our whole society and they will be unable to provide servies at that time.Hence I was requested to send back modem.I did that immidately and Vz also recieved it.But after 4 months I was schocked to see letter from... read full review »