My husband & I bought a Kenmore Refrigerator from our local Sears store in April of last year (2009). We also were talked into an extended warranty. Our unit stopped working 18 days ago. My parents recently had an unpleasant experience with Sears regarding the delivery of two other appliances...we were hoping that we would have better luck. No such luck. Our local Sears store does not service what they sell...they only SELL. I was directed to the customer service 1-800 number. After spending an enormous amount of time on the phone, I... read full review »