My wife and I were victims of the Nashville, TN flood (May 2010) and are in the process of rebuilding our home and our lives. Being a loyal Sears customer, we purchased our new refrigerator, stove, dishwasher, washer machine, and dryer from the local Sears store. All appliances were delivered in good order with the exception of the kitchen stove - it was damaged. The stove was purchased new and one would expect to have it delivered in new condition. The side was damaged on the first stove and the Sears representative wanted to simply provide... read full review »