My Combo drive was not working. The tech support in HP asked me to contact there service centre with the case no. to get the drive replaced. However, when I took my computer initially they did not replace my drive but just reinstalled the Operating Systtem. As a result of this mistake I lost my entire data and the issue was not resolved. I contacted again HP support and they said the misatke was on part of the service centre. I got the drive replaced (a dfferent brand) and it still did not work. I again registered complaint both with HP... read full review »