"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Upset Vonage Customer)

Vonage
Sanjiv Patel August 9, 2010
My phone adaptor stopped working on Thursday 8/5 around 1:00 PM and called Vonage customer support. I work from home office and my home security depends on the phone line. After being hours on my cell phone with Vonage CS and their supervisors, I was told that there was no alternative, but to wait to receive their adaptor, which would be shipped only the next day and would take 2 business days to get to me. The UPS tracking shows that I will be receiving the adaptor on 8/10. In this day and age, loosing 5 days of work and living 5 days with... read full review »
Filled under: Services Location: United States

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