Hello, Please having read all the complaints against SEARS CUSTOMER SERVICE I would have to agree that SEARS has definitly earned their BAD REPUTATION easily. I am just hoping my Kenmore Coldspot gets repaired. THEIR SALES & WARRANTY GUY WHO TOLD ME HE WORKED FOR A TELEMARKETING TIME SHARE COMPANY WAS TRULY WORTH HIS WEIGHT IN PURE HOGWASH. He should get a reward for his out and out lying. He was terrible. He would have made a really really good used care sales person. He was ruthless in his steadfast attempt to sell me another... read full review »