I needed new washer and dryer on Sunday. I checked Consumer Reports, discovered the Sears Kenmore line had high marks, and features wanted. I looked up items on website, noted items were available for delivery and called our local store. After inquiring if the wanted items were available and assured that they were, I went to store to purchase a very expensive washer, dryer and two pedestals. I was assured of next day delivery by sales person. After returning home, I received a computerized telephone call four hours later (7:20pm... read full review »