I HAVE BEEN USING MAGIC JACK FOR ABOUT TWO YEARS, AND THEIR CUSTOMER SERVICE HAS GOTTEN WORSE. I BOUGHT A MAGIC JACK, SPENT $39.95 PLUS CO. STATE AND LOCAL TAX, THEN, I SPENT ANOTHER $19.95 PLUS CO. STATE AND LOCAL TAX, TO KEEP MY NUMBER, WHICH NO ONE AT MAGIC JACK, TOLD ME THAT I WOULD HAVE TO PAY EXTRA, JUST TO KEEP MY NUMBER, AND IF THAT ISN'T BAD ENOUGH THEN FOR THE PAST 4 WEEKS, I HAVE BEEN UNABLE TO CALL MY FAMILY IN SD. OR RECEIVE CALLS FROM THEM!!! THAT'S RIGHT 4 WEEKS WITHOUT BEING ABLE TO STAY IN TOUCH WITH MY FAMILY!!!... read full review »