I had purchased a compaq 610 laptop in october. within a day the cd rom got defected and the screen started showing a point, a dot on it. when i approached the hp service centre they said that we undertake repairs only if there are 8 dots as such. after mailing to every mail address i could get hold of, the only thing that happened was they acknowledged that they would carry out the repairs. but to my surprise till date no components have arrived. it is such a pity that companies like hp have so poor consumer service. at the place that they... read full review »