Installed service in January '09. Woke up this morning 2/13/09 and "no signal." Customer service walked me through reset - no results. Said they would send out a repair man with "soonest scheduled date 2/19/09" (7 days!). They told me my problem was due to a wind storm that occurred two days ago! (Try to figure that meteorlogical phenomenon out). I told them not acceptable, I have faulty equipment and have only had their service less than a month. Told them I want to cancel. They were happy to transfer me to cancellation... read full review »