We are having a problem getting FAPed during the so called, "free time". It seems Hughes Net has a serious problem on their hands and they just don't seem to care. Every time I call CS I get an Indian CS agent who I have to explain the problem to, even though I give  them the ticket # and they can see the previous call info. I'm thinking of contacting a tech news org. and see if they can get to the bottom of this. It seems that all of us who have complained, and there has to be allot more of us than have posted here... read full review »