I ordered the product on 9/9, received the product on 9/15. I understood that you have 10 days to try the product. My account was charged on 9/16. I called and was told that I could get a $20 credit. This is completely ridiculous! This is a scam and the product does not work! The trial period is only to get your money. They will charge you before you even try the product. read full review »