In August '09 I notified Federal Ins. Brokers that my banking details changed and it's still with the same bank just a new acc no. Firstly they processed the application too late (after cutoff time) so the debit order went off on the old acc, which off course had no money in it. They didn’t even notify me that the debit didn’t go through, I had to phone them. They then failed to do a manual debit so I had to pay my monthly order twice the following month. As to my surprise my debit order once again didn’t go off... read full review »